Crisis Lines (Phone, Text, Chat)

Prev Next

Appointment Info Care Decision Info

DISCLAIMER: This material is for educational purposes only. You, the reader, assume full responsibility for how you choose to use it. It is not intended to provide medical advice, diagnosis, or treatment, nor does it replace the advice or counsel of a doctor or health care professional. Reference to a specific commercial product, service, or external web site does not imply endorsement or recommendation of that product, service, or external web site content by CPCMG. We attempt to keep lists of resources and referrals as up to date as possible; however, this information is constantly changing. Please check with the service provider and your insurance company to verify coverage.

211

https://www.211.org/ or call 211 for help.

Team of highly trained community specialists who are available 24/7 to help access the best local resources and services to address any need- housing, food, transportation, and health care.

Psychiatric Emergency Response Teams (PERT)

Dispatched through 9-1-1, Psychiatric Emergency Response Teams (PERT) also come to your location, available 6am-midnight. PERT teams are made up of a licensed mental health clinician paired with a specially trained law enforcement officer.

Mobile Crisis Response Teams (MCRT)

Call the Mobile Crisis Response Team (MCRT) to help you or a loved one if there is a mental health or substance use crisis. Available 24/7, they can come to you anywhere in San Diego County to help:

  • Stabilize people

  • Connect people to local care and support

  • Prevent trips to the hospital or jail

MCRT can help people of all ages and provide services in English and Spanish. MCRT can also assist in other languages through interpreter services.

Each team is made up of three staff: a mental health clinician, a case manager, and a peer support specialist. Teams do not include law enforcement staff. When they arrive, MCRT will assess and de-escalate the situation. They can also drive you to services you need.

MCRT cannot help if there are threats of violence or medical emergencies.

To request MCRT, call 9-8-8 or 1-888-724-7240. An experienced counselor will ask you questions to make sure the right help is sent to you, including MCRT.

Behavioral Health Urgent Care

Rady Children’s Behavioral Health Urgent Care serves youth ages 5-21 struggling with concerns that pose an imminent risk to their safety, the safety of others, or significantly impair their daily lives.

We see youth experiencing the following concerns:

  • Suicidal thoughts

  • Homicidal thoughts

  • Intentional self-harm (cutting, burning, etc.)

  • Psychotic thinking

  • Severe depression and/or anxiety

  • Services

Safety assessments by a clinical social worker during walk-in hours (4pm – 8pm, Monday – Friday)

If a youth is determined to need psychiatric hospitalization, staff will facilitate transportation to an emergency department or psychiatric hospital.

Psychiatry and medication services are NOT available during walk-in hours.

Short-term return visits and medication services may be available after an initial safety assessment by a clinician during walk-in hours. These appointments are four to six sessions and offered on a case-by-case basis. For these short-term visits, Medi-Cal and some private insurance plans are accepted.

We offer translation services in over 150 languages and dialects.

Location: 4305 University Avenue, Suite 150 San Diego, CA 92105

Contact: 858-966-5484

Walk-In Hours: 4 p.m.-8 p.m., Monday-Friday

HELPLine - 24 Hour Crisis/Suicide Intervention (all insurances)

The HELPLine is a free, confidential Crisis/Suicide Intervention service. Operated by highly trained volunteers, the line is open 24-hours a day, seven days a week.

Phone: (951) 686-HELP (4357)

California Youth Crisis Line

Youth can always call or text the California Youth Crisis Line, 24 hours a day, 7 days a week

Contact: 800-843-5200

https://calyouth.org/cycl/

Community Assistance, Recovery and Empowerment (CARE) Act Program

This program provides behavior health screening and referrals.

Services include referrals to outpatient mental health clinics and community providers, residential care, acute care as well as support for substance abuse, homelessness, and legal services.

https://www.sandiegocounty.gov/content/sdc/hhsa/programs/bhs/CARE_act_program.html

Contact the CARES Line (Community Access, Referral, Evaluation, and Support Line) at 1-877-734-3258 (Option 6 for CARE Act inquiries)

Child Abuse or Neglect

If you suspect child abuse or neglect, it is vitally important that you report it by calling our confidential 24-hour, 7-day-a-week.

Riverside Contact: 1-800-442-4918.

San Diego Contact: 858-560-2191

211

https://www.211.org/ or call 211 for help.

Team of highly trained community specialists who are available 24/7 to help access the best local resources and services to address any need- housing, food, transportation, and health care.

Psychiatric Emergency Response Teams (PERT)

Dispatched through 9-1-1, Psychiatric Emergency Response Teams (PERT) also come to your location, available 6am-midnight. PERT teams are made up of a licensed mental health clinician paired with a specially trained law enforcement officer.

Mobile Crisis Response Teams (MCRT)

Call the Mobile Crisis Response Team (MCRT) to help you or a loved one if there is a mental health or substance use crisis. Available 24/7, they can come to you anywhere in San Diego County to help:

  • Stabilize people

  • Connect people to local care and support

  • Prevent trips to the hospital or jail

MCRT can help people of all ages and provide services in English and Spanish. MCRT can also assist in other languages through interpreter services.

Each team is made up of three staff: a mental health clinician, a case manager, and a peer support specialist. Teams do not include law enforcement staff. When they arrive, MCRT will assess and de-escalate the situation. They can also drive you to services you need.

MCRT cannot help if there are threats of violence or medical emergencies.

To request MCRT, call 9-8-8 or 1-888-724-7240. An experienced counselor will ask you questions to make sure the right help is sent to you, including MCRT.

Friday Night Live Phone

A youth-oriented program catered to young people in the Riverside area. This organization provides activities and entertainment that promote an anti-drug, anti-drinking message to youth in the community.

Contact: 951-782-5000

Located at: 23119 Cottonwood Ave. Bldg. A-100, Moreno Valley, CA 92503

TakemyHand™ Live Peer Chat

An innovative technology solution born from the Help@Hand Riverside Program. It is a Peer-to-Peer live chat interface using the internet, where Live Peer Operators engage with community members in real-time conversations about emotional wellness and help chat visitors build resiliency when life is difficult. TakemyHand™ utilizes the practice of mutual Peer-to-Peer supportive relationships that are welcoming and inclusive. The Peer Operators have lived experiences and are Certified Peer Support Specialists who explore the recovery process for those who may struggle with emotional difficulties and/or substance use challenges. TakemyHand™ Peer Chat Hours are Monday through Thursday from 8 a.m. to 5 p.m. and Fridays from 8 a.m. to 4 p.m.

What’s Up Safehouse

Text SHHELP to 844-204-0880 24/7 for immediate support and resources.

A 24/7, free, anonymous mental health crisis texting line. Get immediate support from a licensed mental health professional.  Dedicated to helping support the residents of Riverside County through issues surrounding anxiety, substance abuse, depression, school pressure, peer pressure, LGBTQ struggles, relational issues, suicidal thoughts, bullying, and any other issue that is causing trouble.

Operation Safehouse – Helping Youth in Crisis

24/7 Mental Health Urgent Care Clinic (all insurances)

This clinic provides 24 hour/7 days/365 urgent mental health screening and assessment services and medications. Physician is present 9-5.

Perris Location: 85 Ramona Expressway, Suites 1-3 Perris, CA 92571

Contact: 951-349-4195 Main

Walk-In for ages 13 years old and older

California Youth Crisis Line

Youth can always call or text the California Youth Crisis Line, 24 hours a day, 7 days a week

Contact: 800-843-5200

https://calyouth.org/cycl/

Community Assistance, Recovery and Empowerment (CARE) Act Program

This program provides behavior health screening and referrals.

Services include referrals to outpatient mental health clinics and community providers, residential care, acute care as well as support for substance abuse, homelessness, and legal services.

https://www.riversideca.gov/cares

Contact the CARES Line (Community Access, Referral, Evaluation, and Support Line) at (800) 499-3008

Riverside University Health System Behavioral Health

The service provides behavior health screening and referrals for children ages 1-5.

They are funded by Riverside County and work with all insurances.

With Medi-Cal patients they help set up services through the CARES line.

Contact: 951-358-6895

Child Abuse or Neglect

If you suspect child abuse or neglect, it is vitally important that you report it by calling our confidential 24-hour, 7-day-a-week.

Riverside Contact: 1-800-442-4918.

San Diego Contact: 858-560-2191